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Image by Marvin Meyer

Collaborative Design Workshop

How might we design an intuitive and efficient staff travel system that improves user experience by combining human-centered design, technological feasibility, and economic viability?

Year

2018

Timeline

1 Week

Client

Qatar Airways

As a UX architect, I played a key role in a two-day workshop to craft an engaging, user-friendly design solution for a staff travel system for a prominent Middle Eastern airline. The approach focused on seamlessly blending user needs, technological capabilities, and cost-effectiveness to deliver an optimal solution.

Approach

Usability based on a 5 step iterative approach 

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Quick Outlook

  • Streamlined travel management through kiosks and mobile apps for quick seat checks.  

  • Seamless integration of hotel, car, and cruise bookings, along with exclusive staff ticket discounts.  

  • A dynamic, engaging experience with gamification, rewards, and social features tailored for staff.

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